Privacy policy
Last Updated: June 2026
At FBJ Imports LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request samples, place orders, contact us, or use our services.
Who We Are
FBJ Imports LLC is a flooring importer and distributor specializing in premium waterproof SPC and luxury vinyl flooring products.
Our goal is simple:
"Buy From The Importer, Not The Middleman."
Information We Collect
We may collect:
- Name
- Company name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information
- Order history
- Product inquiries and sample requests
- Information about how customers use our website
How We Use Information
- Process and fulfill orders
- Ship products and samples
- Respond to inquiries
- Provide customer support
- Improve our website and services
- Communicate promotions and special offers
- Maintain account records and order history
- Prevent fraud and protect our business
Sharing Information
FBJ Imports LLC does not sell personal information.
Information may be shared with trusted third parties including:
- Payment processors
- Shipping and freight companies
- Website and hosting providers
- Marketing and email service providers
- Government agencies when required by law
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Email Communications
Customers may receive:
- New flooring collection announcements
- Promotions and special pricing
- Industry news
- Company announcements
Users may unsubscribe at any time.
Data Security
We maintain reasonable safeguards and work with reputable service providers to protect customer information.
Third-Party Services
FBJ Imports LLC is not responsible for third-party websites linked from our site.
Customer Rights
Customers may request:
- Access to personal information
- Corrections to inaccurate information
- Deletion of certain information
- Removal from marketing communications
Changes to This Policy
Updates will be posted with a revised date.
Contact Information
FBJ Imports LLC
Marlborough, Massachusetts
Phone: 978-514-4830
Email: info@fbjimports.com
Website: www.fbjimports.com